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Learn About DPC
What is Direct Primary Care?
Direct Primary Care is a different way to experience primary care — built around the relationship between you and your provider, not around insurance billing.
The Simple Explanation
Healthcare built around you — not around billing codes.
In traditional healthcare, your doctor is often seeing 20–30 patients a day. Visits are rushed. Phone calls go to an answering service. Getting an appointment can take weeks. And every visit comes with a copay, a deductible, and sometimes a surprise bill.
Direct Primary Care removes the insurance middleman from primary care. Instead of billing insurance for every visit, you pay a simple monthly membership fee. That fee covers your primary care — longer visits, direct access to your provider, preventive care, and chronic disease management.
The result is a care experience that feels the way healthcare should — personal, accessible, and built around you.
Longer, Unhurried Visits
No 7-minute appointments. Visits are scheduled with enough time to actually talk, ask questions, and address what matters.
Direct Communication
Call or text your care team directly. No phone trees, no endless callbacks, no waiting three weeks just to be heard.
Transparent Pricing
One flat monthly fee covers your primary care. No per-visit copays, no deductibles, no surprise bills for covered services.
Relationship-Based Care
Your provider gets to know you — your history, your family, your goals — and builds care around you over time.
Same-Day or Next-Day Access
When something comes up, you can often be seen same-day or next-business-day when availability allows.
Preventive Focus
More time means more focus on prevention, wellness planning, and catching issues before they become bigger problems.
Side by Side
DPC vs. traditional primary care.
| Feature | Traditional Primary Care | The Doc's Office (DPC) |
|---|---|---|
| Visit length | 7–15 minutes average | Longer, unhurried visits |
| Access | Phone trees, callbacks, weeks of wait | Direct call or text to care team |
| Cost per visit | Copay + deductible + surprise bills | Included with membership |
| Relationship | Different provider each visit | Same provider who knows you |
| Preventive care | Rushed or skipped | Built into every visit |
| Chronic disease management | Fragmented follow-up | Ongoing, consistent care |
| Billing | Insurance claims, codes, denials | Flat monthly membership fee |
| After-hours communication | Answering service or ER | Direct message to care team |
Is DPC Right for You?
DPC works well for people who want:
- A provider who knows them by name and history
- Longer visits without feeling rushed
- Direct access to their care team by phone or text
- Same-day or next-day appointments when needed
- Transparent, predictable monthly pricing
- Preventive care built into every visit
- Chronic disease management with consistent follow-up
- A primary care experience that feels personal
Important to know:
DPC is not insurance
Direct Primary Care does not replace health insurance. We strongly recommend maintaining insurance — such as a high-deductible or catastrophic plan — for emergencies, hospital care, specialist visits, imaging, and services outside The Doc's Office.
We do not bill insurance
The Doc's Office is a Direct Primary Care clinic and does not bill insurance for membership fees or covered membership services.
Emergencies go to the ER
The Doc's Office is not an emergency facility. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.
Ready to try a better way?
The Doc's Office is now open and enrolling patients. Join today and experience relationship-based primary care in Crowley.