Website Privacy Policy

1. Information We May Collect

The Doc's Office may collect information you voluntarily submit through our website or online forms, including:

• Name
• Email address
• Phone number
• Mailing address
• Basic contact information
• Membership interest
• Enrollment information
• Employer inquiry information
• Training, CPR, First Aid, or event interest
• Information submitted through website forms
• General questions or messages submitted through contact forms
• Website usage information, such as general analytics, pages visited, referring pages, device type, browser type, and similar technical information

Please do not submit urgent medical concerns, detailed medical history, or sensitive medical information through general website contact forms.

2. How We Use Information

The Doc's Office may use information submitted through the website to:

• Respond to questions
• Provide information about membership or services
• Process enrollment or membership-related requests
• Communicate about opening updates
• Respond to employer plan inquiries
• Respond to CPR, First Aid, training, or event inquiries
• Send updates when consent has been provided
• Improve the website and visitor experience
• Manage website forms, online inquiries, and related administrative workflows
• Communicate about clinic-related services, updates, or opportunities
• Comply with applicable laws, regulations, or business obligations

3. Enrollment and Membership Links

The Doc's Office may use third-party platforms or clinic-approved systems for enrollment, membership management, billing, payment processing, patient communication, or patient portal access.

These may include systems such as Hint Health, Stripe, Spruce, Elation, Elation Passport, or other clinic-approved platforms.

If you click a link to a third-party platform, that platform may collect and process information according to its own privacy policy, terms, and security practices.

4. Health Information and HIPAA Notice

Please do not submit urgent medical concerns, detailed medical history, or sensitive medical information through general website contact forms.

Once The Doc's Office begins providing patient care, protected health information may be handled according to The Doc's Office Notice of Privacy Practices.

The full Notice of Privacy Practices is available here:

For emergencies, call 911 or go to the nearest emergency room.

5. SMS / Text Messaging

If you provide your phone number and consent to receive text messages, The Doc's Office may send informational, administrative, membership-related, or promotional text messages related to membership, clinic updates, services, training opportunities, or other clinic-related matters.

Message and data rates may apply. Message frequency may vary.

You may reply STOP to opt out or HELP for assistance when supported by the messaging system.

Consent to receive promotional text messages is not a condition of purchase or membership.

Even if you opt out of promotional text messages, The Doc's Office may still send certain non-promotional, administrative, billing, scheduling, care-related, or legally required communications when permitted by law and applicable messaging rules.

6. Email Communication

If you provide your email address, The Doc's Office may use it to respond to inquiries, provide membership information, send enrollment updates, provide clinic announcements, send event or training information, or communicate about clinic-related matters.

You may request to stop receiving non-essential promotional or marketing emails. Some administrative, membership, billing, scheduling, legal, or service-related emails may still be necessary.

Standard email may not be fully secure. Please do not send urgent medical concerns or sensitive medical information through general website email or contact forms.

7. Sharing Information

The Doc's Office does not sell personal information.

Information may be shared only as reasonably needed with trusted service providers, technology platforms, website vendors, communication systems, payment processors, membership platforms, analytics providers, legal or professional advisors, or other systems used to operate the website, respond to inquiries, manage memberships, process payments, or provide services.

The Doc's Office may also disclose information when required or permitted by law, to protect the safety of individuals, to prevent fraud or abuse, to respond to legal requests, or to protect the rights, property, or operations of the Clinic.

8. Third-Party Links

This website may link to outside platforms, including but not limited to Hint Health, Spruce, Elation, Elation Passport, Stripe, social media platforms, payment processors, scheduling tools, maps, laboratory partners, pharmacy partners, or other third-party services.

The privacy practices of third-party websites and platforms are governed by their own privacy policies and terms.

The Doc's Office is not responsible for the privacy practices, security, content, or policies of third-party websites or platforms.

9. Website Analytics and Cookies

The Doc's Office website may use basic analytics tools, cookies, pixels, or similar technologies to understand website traffic, improve website performance, evaluate marketing effectiveness, and improve the visitor experience.

These tools may collect general information such as pages visited, browser type, device type, referring website, approximate location, date and time of visit, and similar technical information.

You may be able to disable cookies or limit tracking through your browser settings. Some website features may not work properly if cookies or similar technologies are disabled.

10. Data Security

The Doc's Office uses reasonable administrative, technical, and physical safeguards to protect information submitted through the website.

However, no website, online form, email system, or electronic communication method can guarantee complete security.

If you believe information submitted to The Doc's Office may have been accessed or used improperly, please contact us promptly.

11. Children's Privacy

This website is intended for use by adults.

Parents or legal guardians should submit information on behalf of minors.

The Doc's Office does not knowingly collect information directly from children through the website without parent or guardian involvement.

12. Do Not Use Website Forms for Emergencies

Website forms, email, text messages, and online inquiries may not be reviewed immediately.

Do not use website forms, email, or general online messages for emergencies, urgent medical concerns, severe symptoms, or time-sensitive medical needs.

For emergencies, call 911 or go to the nearest emergency room.

13. Updates to This Website Privacy Policy

The Doc's Office may update this Website Privacy Policy from time to time.

Updates will be posted on this page with the updated effective date.

Your continued use of the website after updates are posted means you acknowledge the updated policy.

14. Contact

For questions about this Website Privacy Policy, contact: